Store Manager

Company Description Kathmandu, a global outdoor lifestyle brand, began over 30 years ago in Aotearoa with a mission to enhance wellbeing by encouraging more people to experience the outdoors. We are driven by sustainability, creating high-quality outdoor gear designed to endure diverse conditions and meet the needs of travelers worldwide. With a focus on product innovation, customer satisfaction, and a passion for nature, we aim to inspire individuals to embrace the transformative power of the outdoors. Since 2018, Oboz Footwear has joined the Kathmandu family, further supporting our commitment to adventure and environmental stewardship. Role Description The Store Manager will oversee daily operations of our retail store located in Sydney, NSW. This full-time, on-site role involves leading and motivating a team to deliver outstanding customer service, achieving sales targets, managing inventory and merchandising, and ensuring adherence to company policies, including retail loss prevention practices. The Store Manager will play a key role in developing strategies to enhance customer satisfaction and ensure operational excellence. Qualifications Strong background in Store Management, including experience with team leadership and operational efficiency.Proficient in Customer Service and Customer Satisfaction, with a passion for exceeding customer expectations and creating a positive shopping experience.Excellent Communication skills and the ability to effectively lead, motivate, and provide feedback to the team.Knowledge and experience in Retail Loss Prevention to ensure store security and minimize shrinkage.Ability to analyze sales data, manage stock levels, and implement merchandising strategies.Experience in retail or outdoor lifestyle industries is highly advantageous.Bachelor’s degree in Business Administration, Retail Management, or related field preferred but not required.