Strategic Business Operations Manager

Apply now »Date: 31 Oct 2025Location: Dublin, IE, Dublin 10Company: BritvicAt Britvic Ireland - Part of the Carlsberg Group, we're all about creating and sharing amazing soft drinks. Our iconic brands like Ballygowan, Club Orange, Miwadi, Energise, TK, and Cidona have been loved for generations. We also partner with PepsiCo to bring you favourites like Pepsi, 7UP, and Lipton.We're always innovating and evolving, staying true to our vision of being the most dynamic soft drinks company, creating a better tomorrow. With over 240 years of history, our brands are rooted in authenticity and heritage. Our success is driven by the passion of our people, and we foster an environment where everyone can thrive and grow and truly be themselves.As we embark on this exciting new chapter under the Carlsberg Group, our purpose remains clear: striving for perfection, focusing on research and innovation, listening to our consumers, and driving sustainability to make a positive impact on society.Job OverviewThe Strategic Business Operations Manager will drive operational excellence and strategic planning within the Away From Home (AFH) channel at Britvic Ireland, part of the Carlsberg Group. This pivotal role will lead the Integrated Business Planning (IBP) cycle for Away From Home, ensuring seamless alignment across commercial, supply chain, marketing, finance, and quality teams. The position serves as the central coordination point for all cross-functional elements related to strategic partnerships while supporting the AFH Commercial Controller in managing key customer contracts and ensuring delivery of commercial, operational, and service commitments.Key ResponsibilitiesStrategic Planning: Develop and implement Britvic Ireland's strategy to drive sustainable growth and profitability within the AFH channel.Operational Management: Oversee daily operations with a focus on efficiency and adherence to quality standards. Own the end-to-end IBP process for the Away From Home channel and specific contractual management elements.Multifunctional Team Leadership: Establish and build a dedicated Multifunctional Team (MFT) to ensure operational excellence and effective integration of key metrics into the Britvic Ireland business cycle.P&L Management: Support the AFH Controller and Marketeer in delivering agreed annual and long-term targets. Lead monthly cycle preparation, performance reviews, and scenario planning to support strategic decision-making.Team Development: As a senior team member, provide support, mentorship, and development opportunities to foster a collaborative, high-performance culture focused on growth.Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders. Translate commercial and brand strategies into executable operational plans.Contract Management: Serve as internal lead for managing strategic customer agreements, ensuring delivery of contractual obligations and performance targets. Coordinate cross-functional input to ensure seamless execution while monitoring KPIs and service metrics.Compliance: Ensure all operations adhere to health, safety, legal, and regulatory standards, along with internal business policies.Cross-Functional Leadership: Facilitate governance and communication across departments to align on key priorities and performance outcomes. Drive accountability and continuous improvement initiatives throughout operations and supply chain.RequirementsExperience: Proven experience in business operations, commercial management, commercial planning, or supply chain management- ideally within FMCG or consumer goods sectors.Technical Skills:Strong understanding of IBP or S&OP processes, including demand and supply planning, forecasting, and financial integrationProficiency in financial management and reportingExperience with technology integration and process optimizationLeadership Skills:Excellent strategic planning and execution capabilities across teams and complex stakeholder environmentsStrong customer service orientation and relationship managementExceptional communication and interpersonal abilitiesAbility to foster a culture of continuous improvement and innovationKey BehaviorsAt Britvic Ireland, we operate according to our Growth Principles:We live by Semper Ardens and constantly strive for the extraordinaryWe foster an environment of positive energy and compassionWe are passionate about the consumer in everything we doWe decide fast and deliver with excellenceWe empower, support, and grow our people to reach their full potentialEducation/QualificationsBachelor's degree in Business Administration, Sales, Finance, or a related field is desirableRelevant skills and experience are essential for success in this roleApply now »