Strategy and Planning - Platform Health (ShopeeFood)

Job DescriptionDevelop strategies based on data-driven analysis & lead strategy execution to improve platform reliability (service excellence), including managing supply & demand balance, identifying driver/merchant/user undesired behavior.Conduct end-to-end experiments to evaluate effectiveness of each initiative in improving platform reliability, while ensuring business profitability.Create and define metrics dashboard and produce reports regularly to update management by creating detailed decks of strategies, performance metrics trends, and actionable items.Spearhead project management with cross-functional teams (national & multinational) to execute platform reliability related strategiesRequirementsStrong problem-solving skills, structured thinking, analytical skills and enjoy working with numbersMinimum 4 years of similar working experience, with analytical, statistical, and experimentation experience are preferablePrior working experience in E-Commerce / Consultant or startup industries are strongly preferredCurious to deep-dive anomaly or suspicious data and able to generate insights/findings from data to make data-driven decisionsSQL and spreadsheet proficiency is a must; R/Python programming language is a plusStrong stakeholder management & communication skills (Fluent in ID and EN, both written and verbal)Agile, comfortable working in fast-paced environments and managing multiple projectsAble to work with minimum supervision.