Malvern International PLC

Student Recruitment Support Officer

Posted: 28 minutes ago
mid

Job Description

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Responsibilities Support the meeting of sales targets across the business, supporting our Sales Team, working with students directly to meet conditions, pay course deposits, book interview and generally take the next step in the process.Speak with students directly to understand any barrier to their study, and resolve themHelp students understand the next step in their journey and action them to take those steps (document submission, deposit paying, interview booking, etc)Build relationships with partners and sponsors where appropriate to help them convert the students sent to us.Lead on developing and building relationships with regional recruitment staff and our network of agents.Create and update records on student recruitment informationProvide reporting and data analysis on regional performanceCollaborate and coordinate across with teams regarding product knowledge and trainingWork cooperatively and supportively with stakeholders to ensure good channels of communication and exchange of relevant data.To provide excellent customer service to our stakeholders and studentsIdentifying and implementing improvements to customer service at all levels within the organisation.Experience of successfully growing recruitment results from key recruitment regions.Proactively support group planning, training team development activities and initiatives.Participate in group training and team building activities.Participate in group planning and product development initiatives.Participate in cross-network sales and marketing initiatives.To undertake any other duties as given by their line managerQualificationsHigh level of English ability, Strong verbal and written communications skills.Proven track record of achieving outstanding performance.Proven track record in delivering against recruitment targets in the international education sphere.Knowledge of UK focused and international student recruitment networks and strategies.Excellent understanding of the UK education system.Experience in student conversion, including agents and direct recruitment.Experience of producing sales reports and updating recordsAn ability to analyze and conceptualize with strong communication skills and a passion for education and training.IT proficiency with Microsoft Office products.

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