Job Description
Company Description Based in Nepal, JD Group stands as a trusted partner in the world of consulting, working alongside global enterprises, governments, and institutions. At JD Group, we believe every client holds untapped potential. Our mission is to unlock it with precision, purpose, and creativity. With a dedication to providing exceptional service, we help our clients achieve their goals through innovative solutions. Role Description This is a full-time on-site role for a Student Support Officer located in Kathmandu. The Student Support Officer will be responsible for providing exceptional customer service and technical support to students. The day-to-day tasks include assisting students with their inquiries, offering guidance, resolving technical issues, and ensuring students' overall satisfaction and success. Qualifications Excellent Interpersonal Skills and Communication skillsStrong Analytical Skills to identify and resolve problemsCustomer Service and Technical Support experienceAbility to work independently and as part of a teamBachelor's degree in a relevant field is preferred
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