Supervisor, Production

Job DescriptionJob Title: Supervisor, ProductionPosting Start Date: 11/21/25Job Description:Primary RoleResponsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water and/or wastewater operations.Key AccountabilitiesSupervise a team of front-line staff engaged in production operations. (10%)Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies. (10%)Participate in the resolution of union and/or non-union labor issues. (10%)Record, compile and provide operating data to track the financial performance of production operations. (10%)Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget. (10%)Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible. (10%)Day-to-day implementation of security efforts at all production facilities. Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times. Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied. (40%)Knowledge/SkillsKnowledge of the regulated water business and the regulations impacting the business. Knowledge of company policies and procedures, practices, and trends. Knowledge of process and operational areas. Experience/EducationTwo (2) years of relevant experience. Bachelor’s Degree in operational discipline, management, or related technical discipline. ScheduleMonday - Friday 7:30am - 3:30pm (these are the core working hours)CertificationsValid State Driver's License with the ability to pass a motor vehicle reportClass A Water is highly preferred; not required CompetenciesDevelops TalentDrives EngagementDecision QualityPlans, Aligns, & DirectsPrioritizes & Role Models SafetySelf-Awareness