Supply Chain Associate Director

We have an exciting opportunity for a Supply Chain Associate Director to join a fast-growing pharmaceutical organization in Basel, Switzerland.This senior Supply Chain and Customer Operations role is responsible for leading regional logistics performance, 3PL partnerships, and order-to-delivery excellence across EMEA.The position is key in supporting market supply, enhancing customer experience, and strengthening distribution capability across key territories, including the UK, Germany, Switzerland, and the Nordics.Key responsibilities as Supply Chain Associate Director include:Lead 3PL management across Europe, ensuring high-quality service, compliance, and performance improvementOversee customer service and order-to-cash processes, ensuring reliable delivery to local affiliates and commercial teamsAct as the operations interface between Supply Planning and EMEA markets, ensuring accurate demand flow and issue escalationDrive supply chain network performance, identifying opportunities to optimize distribution routes, service levels, and logistics modelsPartner with affiliates and commercial teams to understand market needs and ensure supply readiness across priority regionsSupport continuous improvement in customer experience, operational efficiency, systems, and reportingThe ideal candidate profile:Extensive background in Logistics, Customer Service, and Distribution ideally within the Life Sciences industry (Pharma preferred)Proven experience managing 3PLs and external logistics partners across multiple marketsStrong understanding of pharmaceutical market operations, affiliate models, and commercial supply flowsProficient in SAP S/4HANA with strong operational and analytical capabilityExcellent communication and stakeholder management skills across cross-functional and international environmentsFluent in English; French language skills are an advantageCollaborative and proactive leadership style with the ability to drive performance and change in a fast-growing environmentIf you are interested in applying for this Supply Chain Associate Director role, please register your interest using the link below. Alternatively, please send your CV to neil.cope@emearecruitment.comDue to the high volume of applications we receive, we’re only able to contact those selected for the next stage of the process. If you haven’t heard from us within five working days, unfortunately your application has not been successful. Please continue to explore future opportunities at www.emearecruitment.comEMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.