Supply Chain Planner

Troy Consulting is an IT and management consultancy built to define strategies, streamline processes, and leverage data to help organizations achieve measurable success and reach their goals. We are seeking a Supply Chain planner to work remote and must be able to work PST hours. At Troy Consulting, we are more than a workplace; we are a dynamic community that values its people. When you join us, you become part of a team that not only offers competitive health and 401k benefits but also invests in your growth through our successful Delivery Excellence Program. But that is just the beginning – we believe in nurturing strong bonds within our team. Please check out our website at www.troy-consulting.com to learn more!What will you be doing?Act as the face of the clients organization to our partners and engineering groups to understand customer delivery requirements and develop/implement strategies in support of those business needs. Role will routinely interact with Sr. Management teams both internal within the Supply Chain and clients Business Groups.Own the end-to-end fulfillment of a Network CORE line of business (Core Switches, Optics, 400G) for APAC region and to manage 400G dock smoothing orders globally. Accountable for order fulfilment within aggressive on-time delivery targets to include internal stakeholder management and cross-team actions needed to ensure adherence to delivery commitments. This responsibility requires high collaboration and acting as a key point of contact with 3rd party fulfillment partners to drive executional excellence (inventories, delivers POs on behalf of our client, and the achievement of metrics and goals)Own the end-to-end fulfillment of a Network CORE line of business (Core Switches, Optics, 400G) for EMEA region and to manage 400G dock smoothing orders globally.Drive stakeholder engagement with cross-functional teams and 400G dock smoothing process improvement initiatives aimed at on-time delivery improvement, process and tools optimization, agility, predictability, gap analysis and scalability.Accountable for operational performance metrics to include, but not limited to, On-Time Delivery, and order book health metrics such as ETA timeliness to SLA, ETA change, and PO’s exceeding CT/need by date.You will be the owner of network performance metrics, identify the pareto chart of reason codes for gaps in performance, derive insights from this data to accelerate improvement, and influence others (or lead) actions necessary to drive continuous improvement across the team & all lines of business.Proactively communicate missed SLAs (look back at actuals) & projecting future risks (look forward/risk mitigation).Serve as point of contact for expedites and escalations for supply shortages from various internal teams.What you should bring to the table: Bachelor's in Supply Chain-Masters preferred.Supply Chain experience (5-7 years).Data Analytics PBI experience (1-2 years).A full understanding of networking infrastructure within an enterprise Cloud Data Center environment and will get to experience working Cloud Supply Chain.Foundational priority.Communication skills and results orientated.Excellent written and verbal skills. Excel, analytical, Supply Chain operational experience, Supplier Management,Power BI useability.Customer Management.Working cross functionally.Order management experience.Compensation & Benefits:Salary Range: $30.00-$34.00/hourHealth & wellness: Medical, dental, vision, mental healthFinancial: 401(k) with company matchTime off: PTO accrualEqual Employment Opportunity Statement: Troy Consulting is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.Troy Consulting complies with all applicable laws governing non-discrimination in employment in every location in which we operate. We believe that diversity fuels innovation, and we are dedicated to fostering an environment where all individuals feel valued, respected, and empowered to thrive.Notice to Recruiters/Headhunters and Staffing Agencies: It is Troy Consulting’s intent and preference to directly recruit potential job candidates. We do not accept unsolicited third-party agency resumes. Resumes submitted through this website by third party agencies will be considered unsolicited, and Troy Consulting will not be obligated to pay a referral fee.