Supply Chain Planning Expert

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Supply Chain Planning Expert - hybrid KatowicePlanning Manager’s main responsibility is to be accountable for day-to-day planning operations of the team in charge. Right focus on category priorities, team’s set up and required deliverables for driving impact towards business outcome of organizationResponsibilitiesEnsure the process is carried-out by the team as per the solution design agreed with theengagement framework in the Design and Transition phase,Run smooth planning operations to maximize Service levels, optimizes Inventory, reducing Business Waste Production Planning,Achieve the contractually agreed KPIs / SLAs,Carry out transformation initiatives and projects to deliver business impact,Ensure that people have all operational resources with right knowledge, upskilling program and strong succession / back-up planning,Present performance indicators in internal operational reviews, analyze data & trends, implement continuous improvement based on Lean & Six Sigma methodologies,Ensure all team members are aware of KPIs and drive respective Route Cause Analysis to build improvement plans,Successfully graduating the training plan attached to the position and the tasks,Perform monthly/quarterly/yearly individual appraisal discussions with the team members,Propose action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions.QualificationsMinimum qualificationsUniversity degree (minimum Bachelor),Strong communication in English – both oral and written skills. Ability to communicate efficiently with all levels of management and peers,Knaxis - nice to have,Proven ability to strategize, influence, communicate and execute complex initiatives to generate productivity and business impact,Knowledge of the Planning domain and process understanding,Proven ability to lead large team towards meeting the agreed SLA’s,Ability to bring external and internal data insights into the process,Self-motivated, high-energy levels and works well under strict deadlines.What can we offer?Stable job offers - employment contract,Work in a multicultural environment,Various trainings (initiating, soft skills),Possibility of development,Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).Company DescriptionWe are GenpactGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology and AI. Get to know us at genpact.com and on LinkedIn, X, YouTube and Facebook.