Support and Dispatch Specialist

Company DescriptionBMD Freight is dedicated to providing a seamless and stress-free auto transport experience. Specializing in vehicle shipping, our team ensures timely delivery by matching each vehicle with the right carrier, locking in reliable rates, and providing real-time updates. Our commitment to transparency and customer satisfaction has made us a trusted name in the car shipping industry. From booking to delivery, we prioritize safe and efficient transport for every vehicle.Role DescriptionThis is a full-time Hybrid role In Karachi, Pakistan, for a Support and Dispatch Specialist. The role involves coordinating logistics and dispatch operations, providing customer support, and problem-solving real-time issues to ensure smooth transport processes. Day-to-day tasks include communicating with drivers and carriers, resolving scheduling conflicts, tracking shipments, and ensuring that customers receive timely and accurate updates about their shipments. The specialist will collaborate with operational teams to maintain high service standards and contribute to optimizing delivery operations.QualificationsLogistics and Dispatch Management skills, including coordination and scheduling proficiencyCustomer Service and Communication skills for building relationships and addressing inquiries professionallyReal-time Problem-solving and Critical Thinking skills for handling unexpected challengesBasic technical proficiency in using dispatch and tracking softwareStrong organizational and time-management abilities to prioritize tasks effectivelyProficiency in English language C2 level skills are preferredExperience in the transportation or logistics sector is a plusBachelors degree in Supply chain, Logistics, Marketing or equivalent; further relevant education is an advantageWe offer competitive salary package and flexible work environment. Only relevant applications will be considered for the role. Email us at careers@bmdfreight.com