Support Associate Serbia (Full-time - Remote work)

About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!We are looking for Support Associates (fully remote) to join our Support team in December/January!What You'll Be DoingSupporting our customers, courier partners and venues in different countries, via live chat and phone Ensuring that the delivery operations run smoothlyDeveloping our support function together with the support team as well as other teams within WoltQualifications:You are based in SerbiaYou have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindsetYou are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environmentYou can work in shifts and on weekendsYou are fluent/native in Serbian language and you have a full proficiency in English (C1)What We Can Offer You (benefits)Private Health insurance 25+ days of vacation Wolt credits cashback Employee assistance program Wolt-wide training programs Team budgets per year Additional info:If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an on-going basis and inviting to interviews already during the application period. If this sounds like an opportunity you want to pursue, apply today - and remember to add your CV!Please note that the start date will be in November or December.Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.