Swedish Speaking Customer Service for Health Technology Company in Greece

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in a leading Health Technology Company based in Greece. This role is ideal for proactive individuals who are passionate about health technology and dedicated to providing exceptional customer support. As part of our dynamic team, you will assist clients and healthcare professionals in navigating our health technology solutions in Swedish.Key ResponsibilitiesRespond to customer inquiries regarding health technology products, services, and support via phone, email, and chat in SwedishGuide customers through product features, usage, and troubleshooting of technical issuesAssist healthcare professionals in understanding and utilizing health technology solutions effectivelyDocument and maintain accurate records of customer interactions in our CRM systemCollaborate with technical teams to resolve complex issues and improve customer satisfactionStay informed about industry developments and product updates to provide precise assistanceRequirementsFluency in Swedish (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, preferably in the healthcare or technology sectorsExcellent communication skills with a focus on customer satisfactionStrong problem-solving and technical troubleshooting abilitiesAbility to multitask and manage various customer inquiries in a fast-paced environmentFamiliarity with customer relationship management (CRM) software and general IT applicationsWillingness to work flexible hours, including evenings and weekends as necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..