System Engineer / Support Engineer - Nordnet Bank

Nordnet is a leading pan-Nordic digital platform for savings and investments. Ever since we started in 1996, our purpose has been to democratize savings and investments. Through innovation, simplicity, and transparency, we challenge traditional ways in the financial industry, and give private savers access to the same information, tools and services as professionals. Our ambition is to inspire, encourage and enable people to take their savings to the next level, no matter who they are.Help us transform the way people save and invest. Become a part of the journey to build an inspiring and innovative platform for savers and investors in the Nordics. Here's your opportunity!In briefWe are looking for a Windows/Mac Client & System Engineer to join Nordnets IT Support department. We currently have 5 engineers working in the team and are now looking for one more, with mainly Windows competence.IT Support's mission is twofoldedProvide prompt and effective assistance to Nordnet personnel with IT equipment and software-related inquiries and issues.Proactively maintain the integrity, functionality, and security of client devices, mobile phones, meeting room equipment, and associated software, ensuring adherence to Nordnet's stringent security standards.IT Operations is comprised of various teams, and you will collaborate closely with them to effectively manage problems and drive progress on ongoing initiatives and projects.This is youMost likely, you have a technical background that enables you to understand IT services on a deeper level. You have a strong passion for customer satisfaction. You like to communicate, and you have a true interest in building relations and creating results through your team.You should have several years of experience working with Clients (Mac/Win & Mobiles).Good knowledge ofSCCMIntuneAzureJamfGoogle workspaceYou communicate fluently in both Swedish and English and have an open mindset and a can-do attitude. Getting to know the details and understanding how everything is connected and dependent on each other is of great importance to you. You’re not afraid of rolling up your sleeves and love working in a fast-paced environment. You communicate fluently in English and have a good command of Swedish. Fluency in Swedish is considered an advantage.Key ResponsibilitiesClient OS Configuration and deployment of Clients (Win/Mac & Mobile).Provide technical support to users and troubleshoot problems related to these clients.Deploy and manage software updatesTroubleshoot hardware and software problemsDocument system configurations and proceduresFormer experience within Client OS Configuration is considered a huge advantage.About NordnettersWe value experimentation and continuous improvement. With an impartial approach, we welcome new ideas to boost our progress. Sharing knowledge and learning from our setbacks is part of the game. We have the courage to ask questions and admit that we do not have the answer, all the time. We believe that straightforward and transparent communication build trust and inclusion.Culture is built and cared for, each day by everyone. We’re proud of ours. Having a flat organization where anyone can talk to anyone creates a warm and friendly atmosphere worth protecting. We believe in a culture where every effort counts and where everyone is being recognized. A culture embracing our core values – passion, simplicity and transparency on all levels, no matter who you are or what you do.What We OfferWe offer you the opportunity to work in a Nordic environment focused on innovation, product development, and technology. We are accelerating, renewing ourselves, and building the best platform for savings and investments. Our ambitions are high, and you will join a fast-paced and challenging journey alongside a fantastic team of sharp and dedicated colleagues. There is great potential for development here, as well as opportunities to be part of the journey towards becoming the first choice among Nordic savers.We are 900 employees in Stockholm, Oslo, Helsinki and Copenhagen.You can also visit us on: www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi.ApplicationIf you have questions, please contact Head of IT Support, Patrik Axelsson, patrik.axelsson@nordnet.se or Talent Acquisition Partner, Jill Holmgren, jill.holmgren@nordnet.se.Apply today– we will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered.We want to inform you that Nordnet conducts mandatory credit and background checks, as well as drug testing as a part of our recruitment process.We look forward to receiving your application!