System Support Manager

#SSIM #IT-applications #Design-Processes #Implementation #Strategic-Projects #Gxp #DataStrategy #GMP #TopJob #YourNewJobOur customer, a pharmaceutical company based in Basel, needs reinforcement. For a temporary employment (01.12.2025 – 31.11.2026) we are looking for aSystem Support & Integration Manager SSIM (m/f/d), 100%BenefitsAn internationally operating, innovative Swiss pharmaceutical company, a leader in its fieldFlexible working hours and extensive training opportunitiesA motivated multicultural team and environmentYour main responsibilitiesAs being an expert in the system configuration of key applications, conduct gap assessment and define system design and configuration to improve end user satisfaction.Create and manage system configuration static master data in key applications. Drive standardization and normalization of global/organization/site static master data.Laise with system and process owners and actively contribute and participate in the system governance and change advisory board.Assess risk, conduct RCA and perform impact assessments for changes and problemsAs project development lead (workstream lead), own and drive change to key applications in close collaboration with line functions and IT.Establish and own URS and be responsible for informal and formal testing and validation UAT / OQ / PQEnsure adherence to standards and compliance of processes with regulations as well as internal procedures and GxP requirements.Understand the supported business processes and interfaces of key applications. Identify, align & facilitate global harmonization opportunities across TRD. Collaborate with business process experts to understand, challenge, and incorporate business processes into key applications.Contribute to the life-cycle management of key applications. Facilitate the collaboration between Dev IT and Line Functions and external partners for system/application improvement and enhancement projectsYour ProfileTechnician or Bachelor/Master in Life Science or Information technology (e.g., analytical / organic chemistry / pharmacy / pharmaceutical development, IT) or equivalent.Desirable: Advanced degree in science of relevant discipline (Ph.D., MSc or equivalent). Familiar with existing IT tools (e.g.eLN, GLIMS, SAP) and strong interest in new digital tools.Languages: Fluent in English (oral and written).Knowledge in quality principles driving drug development such as GMP; understanding of general regulatory and quality expectations.Minimum 5 years in relevant position in a GMP environment.Sound technical and regulatory knowledge. Working knowledge in pharmaceutical research and technical development.Experienced in GMP environment, with familiarity of IT systems (e.g. eLN, GLIMS, SAP), and interfaces between different data tools.Comprehensive knowledge about project management, excellent organization and planning skills.Experience in upgrading existing IT tools into the mobile IT world (smart phones, tablets).Proven track record in successfully leading and working in interdisciplinary teams.Fragen?Für Fragen steht dir Renato Imboden gerne telefonisch unter +41 61 269 90 65 zur Verfügung.