Team Leader Enforcement

An AO6 Team Leader - Enforcement vacancy is available in the State Penalties Enforcement Registry (SPER) of the Queensland Revenue Office.You will be responsible for delivering effective enforcement initiatives for SPER by leading a team of professionals that deliver a state-wide enforcement program.The position is based in our Gold Coast office with flexible work options available and access to professional growth pathways.Please read the role description for more information. You can also contact Nadine Elton for further information on Nadine.Elton@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.Your typical day as a Team Leader - Enforcement may include: Lead and manage a team of officers, ensuring a constructive and high-performance culture. Undertake quality assurance, implement feedback and apply a continuous improvement mindset to processes and planning. Make decisions in accordance with legislation, policies and other frameworks and brief up to senior management. Undertake phone calls with debtors to resolve outstanding debt (both inbound and outbound). Perform field activities related to debtor enforcement.To be successful in this role, you will need to demonstrate: Strong leadership skills and leading in a constructive working culture Awareness of debt collection and enforcement operations A high level of statutory interpretation skills; and Strong negotiation skills and resilience.Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.Job Ad Reference: QLD/670381/25Closing Date: Thursday, 27 November 2025Occupational group Administration