Technical Manager

Managing the technical team in line with management and HR best practice Ensure the correct maintenance, operation, and readiness of all vessels for charter including all onboard systems, rigging, inventory and hull structures per company policy and procedures Support the technical team to deliver the highest standards of yacht maintenance Maintain detailed fleet maintenance logs, including coordination of all routine servicing, A3, B6 and C12 processes Responsible for working with the team to ensure all major maintenance issues and owners concerns are addressed in a timely manner Ensure all technical areas and equipment are legally compliant (e.g. safety equipment, signage, etc.) Hold regular meetings with the technical team to address issues affecting the department Ensure phase-in and phase-out procedures are adhered to according to company policies and owner’s boats have been maintained to the highest standard upon their acceptance of the boat after phase-out. Ensure that check-in and check-out booklets are used and signed before and after each charter Review debrief forms and CSQs on a regular basis and address issues affecting the yachts Ensure all company motor vehicles are maintained and legally compliant Working with management, suppliers and central purchasing to ensure stock levels are maintained and the technical team has the parts and tools needed to do the job effectively Oversee collection of YDW amount from customers for their insurance excess/security deposit in the case of damage or loss of equipment/inventory Identify and report to the Operations manager and Global Technical Director on any technical and warranty issues, insurance claims, and ensure proper reports are submitted accordingly Communicate with guests regarding technical issues experienced while on charter and organise chase calls if needed Perform technical briefings for guests upon embarkation as well as assist with sailing area briefings Answer calls from guests and owners regarding technical related issues they may be experiencing during their charter Any other duties as directed by management What We Are Looking ForStrong technical knowledge including a good mechanical and electrical background Strong leadership skills and experience managing a team Proficiency in yacht manoeuvring and seamanship skills Our Commitment to Diversity, Equity, and InclusionWe believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.