Technical Product Owner

Job ClassificationTechnical Product Owner - 142531Closing Date: 10 November 2025Career StreamIt Application DevelopmentLeadership PipelineManage ManagersJob PurposeTo manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.Job ResponsibilitiesAssist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholdersEffectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projectsOptimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirementsEnsure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occurEnsure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholdersEnsure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered toTake responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplinesContinuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficienciesDefine and agree service level of operational and call centre support - including support and maintenance, application health and stabilityEscalate project performance to relevant board by clearly showing business objectives according to business casesEnsure optimal team delivery by considering and making amendments to processes, structures, operating models and business plansEnsure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for departmentContribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiativesParticipate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategyEnsure issues raised in culture survey are addressed and results are improved by ensuring action plans are createdDeliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processesManage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficienciesEnsure project execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integrationEnhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project executionSuccessful execution of Innovation and Technical projects through the Project Management OfficeEssential Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate Preferred QualificationMatric and relevant tertiary qualificationMMP or equivalentEssential CertificationsFormal accreditation in professional field where applicable Minimum Experience Level10 - 15 years experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this roleTechnical / Professional KnowledgeBudgeting Business administration and management Business principles Business terms and definitions Capacity planning Change management Client service management Communication Strategies Diversity management Employee training/development Financial Accounting Principles Governance, Risk and Controls Organisational behaviour theory Principles of project management Relevant regulatory knowledge Stakeholder management Strategic planning Talent management Business writing skills Management information and reporting principles, tools and mechanisms System Development Life cycle(SDLC) Role relevant related technologies ITIL IT Concepts Business Process Products and Services Behavioural CompetenciesBuilding Partnerships Facilitating Change Inspiring others Business Acumen Driving for Results Selecting Talent Delegation and Empowerment Please contact the Nedbank Recruiting Team at +27 860 555 566