Technical Support Engineer - Turkey

职责描述：负责土耳其客户的售前/售后技术支持，常驻伊斯坦布尔；挖掘客户需求并提供合理解决方案；竞争对手分析，协助完善公司产品线；紧密跟踪客户项目，及时反馈项目进度并把控风险。Job Descriptions:Be responsible for pre-sales and post-sales technical support for customers in Turkey, based in Istanbul;Explore and identify customer needs, providing appropriate and effective solutions;Conduct competitor analysis and assist in refining the company's product portfolio;Closely monitor customer project progress, provide timely updates, and effectively manage project risks.任职要求：本科及以上学历，计算机、通信等相关专业；土耳其语听说读写流利，责任心强，学习能力强，良好的沟通表达、分析总结能力和团队协作精神；熟悉计算机网络相关技术，有对讲、分销商技术支持等工作经验者优先考虑。Qualifications：Bachelor's degree or higher in Computer Science, Telecommunications, or a related field.Fluency in Turkish (spoken and written); strong sense of responsibility, excellent learning ability, effective communication and analytical skills, and a collaborative team spirit.Proficient in computer networking technologies; prior experience in intercom systems or providing technical support to distributors is preferred.