Technical Writer (ARIS)

ARIS, the Process Intelligence leader and part of Software GmbH, helps organizations turn their processes into value. By managing the entire process lifecycle with a single, integrated suite, ARIS enables companies to define, analyze, simulate, optimize and control their processes.ARIS is consistently recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining and is trusted by thousands of businesses across finance, healthcare, manufacturing, retail and others to improve and reinvent their business.For more information, visit www.ARIS.com and follow ARIS on LinkedIn.Be you, join us.Our documentation is an integral part of our product offering and the first point of reference for customers seeking assistance.We are currently looking for a Technical Writer to join the ARIS Documentation team. In this role, you will translate complex technical concepts into clear, concise, and user-friendly documentation that enables customers to successfully use and manage ARIS products. Under the guidance of a Senior Lead Documentation Engineer, you will create software documentation and online help that is well written, well structured, and technically accurate.Essential FunctionsDevelop a solid technical understanding of our software products and the underlying technologies.Produce high-quality documentation and online help that is linguistically correct, technically accurate, and easy to follow.Apply best practices in information design, organization, and usability to ensure customer success.Collaborate closely with product teams, developers, and subject matter experts to gather and validate technical information.Create and maintain documentation deliverables in alignment with release schedules and project plans.Estimate workload for assigned tasks, monitor progress, and meet deadlines consistently.Minimum RequirementsThis position requires strong technical, linguistic, and collaborative skills:University degree in technical communication, engineering, computer science, linguistics, or a related field, plus up to 2 years of relevant professional experience.Excellent English language skills, both written and spoken.Demonstrated ability to grasp complex technical concepts and explain them clearly.Experience documenting software installation, configuration, upgrades, and migrations.Knowledge of HTML, XML, and markup languages is a plus.Experience with documentation tools, version control systems, and graphical tools is highly desirable.Hands-on experience working in an agile development environment.Strong focus on end-user needs and ability to structure information accordingly.Excellent collaboration and communication skills in a distributed international team.Nice to HavesFamiliarity with business process management, process mining, or related fields.At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.