Telecom Transition Director

Eligibility: Telecommunication domainUK CitizenType of employment: Permanent or ContractRole Overview:We are seeking a seasoned Transition Director to spearhead a high-impact IT transition for a leading UK telecom client. This role involves managing the seamless transition of over £100Mn+ worth business across multiple incumbent vendors. You will lead a mission-critical initiative that directly influences business continuity and operational excellence.Work closely with CXO-level stakeholders, ensuring strategic alignment and flawless execution. Drive end-to-end transition planning, risk mitigation, and governance in a dynamic, multi-vendor environment.Leverage your expertise to deliver zero-disruption handovers and measurable business outcomes. This is a fast-paced, high-visibility program with global exposure and leadership accountability with collaborative culture that values innovation, ownership, and strategic thinking.Key Responsibilities:Lead end-to-end transition planning and execution for IT services from multiple incumbent vendors.Develop and manage detailed transition plans, timelines, risk registers, and governance structures.Coordinate cross-functional teams including service delivery, HR, legal, finance, and IT operations.Ensure compliance with contractual obligations, SLAs, and regulatory requirements.Establish and manage transition governance including steering committees, reporting cadence, and escalation protocols.Drive stakeholder engagement across client, incumbent vendors, and internal teams.Monitor and report on transition progress, risks, and mitigation strategies.Ensure knowledge transfer, documentation, and operational readiness for steady-state delivery.Manage change management and communication plans to support impacted teams and stakeholders.Must-Have Skills & Experience:Minimum 15 years of experience in IT services, with at least 5-7 years in transition leadership roles involving large-scale workforce and service migrations.Directed a large-scale transition program involving 800+ FTE across multiple IT workstreams.Proven track record of leading large-scale transitions across multiple vendors.Strong understanding of ITIL, service management, and outsourcing models.Exceptional program management skills with experience in tools like MS Project, JIRA, or equivalent.Excellent stakeholder management and communication skills at CXO level.Deep understanding of contractual frameworks, SLAs, and vendor governance.Experience in risk management, issue resolution, and escalation handling.Ability to work in a fast-paced, high-pressure environment with multiple moving parts.