Telesales Consultant

Discovery – ConnectTelesales ConsultantAbout DiscoveryDiscovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queriesKey purposeThis position is based in the KZN Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Flexicare telesales.Key OutputsThe successful individual will be required to perform on, but not limited to the following key outputs: Achieve Sales targetCommunication to members telephonically via fax and emailAttending to general administrationConduct Financial Needs Analysis Achieve quality targetOvercome objectionsAdhering to service level agreementsPersonal attributes and skillsThe successful individual will be required to demonstrate the following competencies: Target DrivenTeam PlayerGoal orientatedSelf motivatedAbility to perform under pressureAdapt to changePersuasivenessResilience/TenacitySound Time ManagementSelf managedAttention to detailAbility to learn quickly and apply knowledgeSpeak fluently (accent neutral) English/AfrikaansQualification & Experience Matric At least 1year sales experience, preferably in an outbound telesales environmentMinimum 1 year health product knowledge, Discovery Health Knowledge is an advantage PC literacy, email, word, excelTertiary qualification an advantageNQF5 and RE5 qualificationEMPLOYMENT EQUITYThe Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.