Telesales Executive

Company Description KG Technologies (KGT Trading LLC), established in 2014, has evolved into a leader in the IT and tech solutions industry. Originally focused on delivering high-quality and durable toner cartridges, the company has expanded to offer a wide array of innovative IT services. KG Technologies specializes in customized technology solutions, including IT infrastructure management and advanced hardware and software services, tailored to meet the unique needs of various businesses. The company is recognized for its dedication to quality, customer satisfaction, and innovative approaches, fostering long-standing partnerships and a distinguished reputation in the tech sector. Role Description This is an on-site, contract role for a Telesales Executive based in Dubai. The Telesales Executive will be responsible for contacting potential customers, generating leads, and promoting company products and services. Key responsibilities include delivering excellent customer service, following up with leads, closing sales deals, and maintaining an organized customer database. The role also involves addressing customer concerns promptly and providing solutions to enhance customer satisfaction. Qualifications Strong Communication skills, both verbal and writtenProficiency in Customer Service and Customer SupportExperience in Lead Generation and Sales strategiesProven ability to build and maintain relationships with clientsA proactive attitude and problem-solving mindsetFluency in English; additional languages are an advantagePrevious sales experience or customer-facing roles is preferredFamiliarity with CRM software or sales tools would be beneficial