Teller

Company Description : We are one of the top 10 biggest banks in terms of assets in Indonesia and listed in the Indonesia Stock Exchange, that offer banking products and services that help people and companies to succeed, creating wealth and growth through our Retail Banking, SME and Wholesale businesses. Why Permata Bank ? Here at Permata Bank, you will Learn, Grow, and Make A Difference, You will have the appetite and the ability to learn many things, challenged to grow beyond ways you can imagine, and see the incredible difference you would have made along the journey. This is our platform for you. We cannot promise a smooth ride, but rest assured, it is going to be a meaningful journey! Learn : We always think innovatively to improve the way we work, making it easier, better and faster. Grow : We provide excellent service to customers and encourage excellent performance in our daily work. Make a difference : We understand each other and together build strong relationships with internal and external parties based on mutual respect. Job Description Assist customers with opening, closing, and managing their bank accounts, including checking, savings, and certificates of depositProcess transactions for customers, such as deposits, withdrawals, transfers, and loan payments, ensuring accuracy and efficiencyResolve customer complaints and inquiries regarding account services, fees, and banking policies, providing clear and concise informationAdvise customers on bank products and services that meet their financial needs, such as credit cards, loans, and investment optionsImplement fraud prevention measures by monitoring accounts for suspicious activity and verifying customer identity during transactionsEducate customers on digital banking services, including online banking, mobile banking apps, and ATM usage, to enhance their banking experienceCoordinate with other bank departments to address and resolve complex customer issues that require specialized attentionPerform routine administrative tasks, such as maintaining and updating customer account records, preparing documentation, and complying with banking regulations Requirements Minimum education of D3/S1 from any major At least 2 years of experience as a Customer Service/Teller Attractive appearance Service-oriented mindset and good communication skills Reliable, able to work independently or in a team Ability to speak English or other foreign languages is a plus PT Bank Permata Tbk hereby informs that the company does not impose any charges in the employ