TikTok Business Manager

We are Global Print-on-Demand (Global POD)!The Vietnam-based subsidiary of The Customization Group. We bring cutting-edge and scalable top-tier print-on-demand solutions to businesses and creators worldwide. Fast, sustainable, and hassle-free — because your vision deserves the best!The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Asia, Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.We have a brand-new opportunity for a TikTok Business Manager. In this role, you will drive business by managing TikTok Shops’ performance and campaigns to maximize B2C sales, while expanding B2B growth by enabling external merchants to scale on TikTok Shop through MerchOne (our B2B brand) and TCG’s global factories. Sounds exciting? Then keep reading!Why You Will Love Working With UsInternational experience in our globally spread fast-paced teamsA role that evolves quickly, opening doors to new opportunitiesMonthly phone/data and transportation allowance for work supportAnnual Performance Bonus to reward your achievementsPrivate Health insurance to support your well-beingSocial insurance contribution based on 100% of salaryA 13th-month salary for your yearly contributionDynamic and collaborative team culture and a supportive work environmentWhat You Will DoTikTok Shops (B2C): Plan, execute, and optimize campaigns (ads, creative testing, A/B experiments) to grow direct revenueResellers (B2B): Build and scale the reseller network via MerchOne by identifying, onboarding, and enabling TikTok Shop merchantsNiche Research: Continuously research trending niches, product opportunities, and viral formats to identify what works best on TikTokCreative Production: Develop and deliver TikTok-native creatives (ads, UGC, short-form content) to drive engagement and conversionsLivestream Management: Arrange, coordinate, and optimize TikTok livestreams to accelerate sales growthPlatform Collaboration: Work closely with TikTok teams in the US and EU, managing partnerships and opportunities from the Vietnam officePerformance Analytics: Track KPIs (GMV, CTR, CVR, AOV, ROAS), and prepare weekly reports/scorecards to steer strategyReseller Enablement: Create playbooks, guides, and workshops for resellers covering catalog sync, campaign setup, content strategy, and fulfillment workflowsAI-Driven Optimization: Use AI tools for niche detection, content generation, campaign management, and performance analysisCross-functional Alignment: Coordinate with factories in the EU and US to align capacity, forecasting, and fulfillment SLAs during growth and peak seasonsPreferred BackgroundExperience: 3–6 years in growth, e-commerce, or performance marketing; with at least 1–2 years hands-on in TikTok Ads / TikTok ShopProven track record in scaling revenue through TikTok (ads, influencer collaborations, UGC)Analytical mindset: able to interpret performance dashboards, KPIs, and data to drive strategyCreative instincts: deep understanding of TikTok culture, trends, and viral content dynamicsAI-native: fluent in using AI tools (for content, analytics, optimization, automation)E-commerce / DTC / creator economy experience is highly desirableStrong English communication skills, with the ability to guide and enable external partnersOwnership mindset: proactive, hands-on, and accountable for resultEmbrace the opportunities that await you here!Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us!https://www.thecustomizationgroup.com/