Nello

TikTok Shop Operations Coordinator.

Posted: 19 hours ago

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Job Description

TikTok Shop Operations CoordinatorLocation: RemoteType: Full-TimeCompensation: $60,000About the RoleThe TikTok Shop Operations Coordinator is an essential support role within Nello’s fast-growing TikTok Shop team. As one of the most dynamic and high-velocity channels within the company, TikTok Shop requires a highly organized, proactive, and data-driven teammate. This role is designed for individuals beginning their career who are eager to learn, grow quickly, and directly contribute to the brand’s expansion across TikTok.You will work closely with the Director of TikTok and TikTok Shop Marketing Coordinator, assisting with creator management, performance tracking, Discord operations, and agency organization. Success in this role requires strong attention to detail, proactivity, clear communication, and data orientation.Key ResponsibilitiesSupport scaling of the TikTok Shop affiliate live-streaming program, including scheduling, coordination, and asset preparationAssist in identifying, onboarding, and supporting micro-creators to expand channel reachManage and organize Agency creator partnerships, permissions, and relationship-buildingMaintain internal documents, trackers, and reporting sheets to ensure accurate and up-to-date performance dataTrack creator performance, campaign progress, and KPIs; flag opportunities and concerns proactivelyContribute ideas and market observations to help identify new, innovative ways to grow the channelSkills & QualificationsStrong organizational abilities with proven experience managing multiple tasks and prioritiesHigh level of administrative competence, including updating documents, tracking data, and managing systemsResults-oriented mindset, motivated by metrics, performance, and continuous improvementExcellent verbal and written communication skills with comfort interacting with creators and internal team membersProficiency with Microsoft Office Suite (Excel) / Google SheetsComfortable using Discord; familiarity with creator communities is a plusSelf-starter with a proactive approach to problem-solving and project executionInterest in creator economy, social commerce, or TikTok Shop preferredWays to stand out in the interview process:Research TikTok Shop.Familiarize yourself with TikTok Shop Live.Understand the affiliate community and its inner workings.Know the brand.

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