Title Patient Administrator

Closing DateNumber of positions: 1Recruiter name: Fatma AlharthiReference number: 64625Workplace TypeMediclinic Meadows | Dubai | United Arab EmiratesMAIN PURPOSE OF JOBTo improve the overall quality of patient care by efficiently performing all aspects of the patient administrator roleKEY RESPONSIBILITY AREASTo effectively and efficiently manage the patient appointment scheduling and registration processTo effectively and efficiently manage the medical insurance process and other related tasksEffectively manage the billing and cash up processTo consistently meet customer service expectations by improving the quality of patient serviceRequired EducationEssential: Completed secondary school education (Grade 12)Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accountingRequired ExperienceEssential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industryDesired: Experience in a Contact Centre or Healthcare environmentRequired Job Skills And KnowledgeComputer literacy and proficiency in MS Office applicationsCRM (customer relations management) software applicationsHospital information systemsKnowledge of company policies and emergency codesKnowledge of medical insurance terminologies and processMedical terminology and proceduresNumerical literacyPatient scheduling and registration processesAll applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family