Job Description

该职位来源于猎聘 OverviewThe Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As a Project Manager on the Client Service team, you will be responsible for managing key client accounts (corporates, hedge funds, institutional investors, private equity, investment banks, etc.) and overseeing a team of Associates to best match our clients with the right Advisors for their projects. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy. Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellenceBuilt-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What You Will Own:Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clientsWork with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and moreProvide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client projectWork closely with the Business Development teams to optimize your clients’ use of Guidepoint’s servicesWork with other Project Managers on the team to provide industry guidance for projects and workshop Experience You Will Bring:Bachelor’s degreeFluency in English 3.2+ years of experience client or account management experience Previous project management and/ or people management experienceExperience working in market research, agency, or consulting industries is preferredExcellent written and verbal communication skillsEffective time management and organizational skillsDemonstrated ability to work both individually and as part of a teamAbility to work in a fast-paced entrepreneurial environment Skills You Will Bring:Desire to work in a sourcing/lead generation type of roleAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a team What We Offer:1.14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days Social insurances and housing fund Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metroFree snacks and beverages in the office, including free coffeeCompetitive salary depending on experience. Casual work environment,Monthly birthday celebration, team building, and other social events  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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