Tory Burch Lead, DC Operations, Shipping (B-Shift)

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.Our culture is welcoming and inclusive -- everyone is empowered to make a difference.We have the best team in the world and believe in paying competitively and rewarding high performance.Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sales.We are invested in your professional growth and provide access to ongoing training and career development programs.We want your workday to work for you so we support our teams with flexible scheduling, including three-day workweeks.Your comfort is key so it's Casual Friday every day of the week at our state-of-the-art, climate-controlled facility.We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.This Role Is Tailor-Made For You BecauseYou have experience working in a multi-channel, highly automated Distribution Center and enjoy supporting the leadership team in meeting and exceeding service levels while maintaining quality standards. Under the supervision of the department's leadership team (Manager, Supervisor, and/or Assistant Supervisor), as a Lead, DC Operations, you will support daily operations by helping to direct workflow and supporting associates in assigned team while rolling up your sleeves to help get the job done. By prioritizing tasks, training team members, ensuring compliance with safety and company policies, and supporting process improvements, you will positively impact the team's ability to achieve and maintain efficiency, accuracy and productivity. Assigned team sizes are generally less than 8 associates.A Day In The LifeThe typical day is... atypical. You may...Operations & Workflow ManagementAssist, understand, and execute daily operational plansPartner with leadership to ensure adherence to expressed plans related to labor scheduling, resource allocation and workflow coordination required to meet planDirect the workflow of associates in assigned team, ensuring efficient work allocation and floor coverageMonitor productivity, identify bottlenecks, and provide solutions to maintain an optimized workflowMonitor aged orders, priority shipments, and order fulfillment processes to meet service level agreements (SLAs)Ensure inbound and outbound shipments are processed accurately and efficientlyEnsure all team members follow safety policies, standard operating procedures (SOPs), and equipment operation guidelines, promoting a 5S cultureConduct equipment and facility inspections, reporting any unsafe conditions or hazardsIdentify unsafe behaviors and performance trends and escalate for further supportMaintain warehouse security by ensuring proper handling of product and adherence to safety protocolsMonitor system-generated reports (e.g., carton aging, inventory variance, short picks) and take appropriate actions.Assist in optimizing warehouse space utilization to ensure proper stock placementParticipate in process improvement initiatives, studies, and projects to enhance efficiency and accuracyTeam LeadershipAct as the first point of contact for associates to discuss workflow issues, concerns, or process improvementsSupport supervisor in monitoring attendance, policy adherence, and performance managementProvide coaching to associates as it relates to completion of the assigned tasksFoster a positive and collaborative team environment that encourages engagement and accountabilityTrain and cross-train associates across various departmentsIdentify, research and solution for issues, challenges and discrepancies as they arise to prevent workflow disruptions, escalating as needed.As a Lead, DC Operations, you may be asked to handle other duties and rotate to other departments as assigned in order to contribute to the overall success of the Distribution Center.Additional Department Specific RequirementsInventory Control: Lead assigned team and support the achievement of inventory accuracy through cycle counting, auditing, and reconciliation, while minimizing discrepancies and supporting efficient operationsPacking: Lead assigned team and support the accurate and efficient preparation of customer and retail/wholesale orders for shipment, including the verification of items, packaging items according to brand standards, quality control, and timely shipment preparationPicking & Replenishment: Lead assigned team and support efficient and accurate order picking, inventory restocking, and workflow optimization to meet fulfillment targetsReceiving: Lead assigned team and support timely and accurate unloading, inspection, and put-away of inbound inventory while maintaining compliance with quality and safety standardsReturns: Lead assigned team and support the efficient processing of returned merchandise, including inspection, restocking, and disposition decisions, to support inventory integrity and customer satisfactionShipping: Lead assigned team and support on-time and accurate order dispatch, proper carrier coordination, and compliance with shipping requirements to meet delivery expectationsTo Land This RoleH.S. Diploma/G.E.D or equivalent relevant work experience required1.5+ years of related experience working in a distribution environmentExperience with automation within a distribution environment and experience in a high volume/high value distribution center is a plusProficiency in warehouse management systems and Microsoft Office suiteDemonstrated understanding of operational processes and workflowsExcellent organizational and problem-solving skills with an ability to prioritize competing demands effectivelyStrong interpersonal skills and ability to establish, maintain, and leverage professional relationships at all levels to provide tailored and substantive support with a positive demeanor, always maintaining professionalismExcellent verbal and written communication skillsMust have English proficiency (speaking and understanding)Able to lift and move up to 35 lbsAble to actively walk the warehouse floor; and stand for extended periods up to 12 hoursMust be willing to work overtime as needed, including weekends and holidaysWhy You'll Want To Join Our TeamThe Distribution Center (DC) Team is an exciting and collaborative group where innovation meets a personal touch. At our state-of-the art facility, joining this team means being part of a team that values the contributions of its members and works together to provide best-in-class service to our customers. To be an Employer of Choice, the DC is focused on creating a strong Employee Value Proposition centered on three key pillars: Developing Admired Leaders & High-Performing Teams, Creating a Great Employee Experience, and Performing with Excellence. If you're looking for a place where your efforts make a real impact, the DC Team is the perfect fit for you.How We Work TogetherAdaptable - We change before we have toEntrepreneurial - We own itCollaborative - There's no "I" in ToryClient & Brand Focused - We put ourselves in Tory's shoesLive the Values - We show up for each otherFunctional Expertise - We're constantly learning and growing#TeamTory ValuesWe show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.Equal Employment Opportunity StatementTory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .