Tour Operator

Tour company Category A We offer a wide range of day tours and tour packages for groups and individual tourists.Role Description• Handle inbound holidays packages for groups and individuals.• Handle tailor made requests.• Preparing quotations and itineraries.• Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.• Interact with clients over Phone, E-mail.• Handling invoices and issuing of vouchers.• Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.• Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.Qualifications• BA degree or equivalent.• Min 2-4 years’ Experience in the field of tourism (tour operation).• Male - Female.• Excellent in English is a must.• Strong computer & office skills