Trainer

Closing Date 2025/12/01Reference Number RCL251121-2Company RCL FoodsJob Title TrainerFunctions CustomerJob Type Classification PermanentLocation - Town / City PretoriaLocation - Province GautengLocation - Country South AfricaJob DescriptionRCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters. Visit our website at: www.rclfoods.comAs we continue to grow, we are seeking a highly skilled and experienced Trainer. This role will be based in Pretoria and will report to the Regional Technical Advisor.RCL FOODS Would Require You As The Trainer ToProvide training and advice to customers with regards to product preparation and planning works with sales team to ensure innovation products and meal solutions prepared correctlyKeep records of completed training for Learning and Development DepartmentAssist with trade shows and store openings, implement training plans where neededTrain showing business opportunities by adding SKU’sMinimum RequirementsMatricValid Code EB driver’s licence2-3 year minimum relevant practical Bakery and Deli formal training to both individuals and groups.Duties & ResponsibilitiesSTRATEGY FORMULATION TERRITORY STRATEGY FORMULATION AND IMPLEMENTATTION Implement the appropriate selling strategies for new SKUs to achieve listings in your area/ improved ROS (Rate of sales) CUSTOMER RELATIONSHIP MANAGEMENT 2.1 MANAGE TERRITORY OUTLET RELATIONSHIPS Grow business by delivering the strike rate requirement that allows addition of SKUs at an outlet level.Build a reputation as the RCL Culinary Expert in Outlet Operation, through knowledge of the processes.Provide product Training to Outlet staff teams on Full RCL PortfolioComplete pre call planning for every route customer/siteFollow through on all customer complaints and queries timeouslyWork closely with the Regional Trade Consultant/ agent/ Vector for your assigned outlets MARKETING MANAGEMENT 3.1 NEW PRODUCT DEVELOPMENTDEMONSTRATE PRODUCT RANGE/ CUSTOMER SERVICE Demonstrate the quality and advantages of the RCL Foods – Growth Customer products towards potential and existing customerUnderstanding and present intrinsic product benefits aligned to profile Outlets according to RCL StrategyPreparation of all samples required timely before scheduled demonstrations and/ or on-site preparationEscalate customer complaints to customer service channelBe a resource of support for Key Account store openings, Key Accounts Formal training and product preparation, Golf days, Trade Days/ Trade showsTECHNICAL SUPPORTProvide training assistance to RCL Customers and Key Account Operations staff.Operate as a problem-solving consultant using your learnt expertiseTRAINING Provide formalized training to align to the Outlet Targeting Model, at an agreed ranked coverageContinued training of staff and demonstration of product range across all RCL DivisionsREPORTING AND ANALYSIS Prepare weekly pre-call schedule to activities and maintain a map of daily detailed reports regarding demonstration. All trainings to be captured on Mobile AppTEAM COORDINATION AND SELF-MANAGEMENT Demonstrate effective self-management in terms of planning, prioritizing and self-development3.2 MARKETING AND PROMOTION This role will be highly involved in the activation of promotional activities at an outlet level within your territory. They key is ensure you deliver against the briefs and are timeous with your placement and feeding back noncompliance.3.3 MARKET AND CUSTOMER INSIGHT MAINTENANCE Keep the Channel Teams informed of latest developments and trading realities at an outlet by feeding back any operator issues that affect the relevance of our RCL range of products within your outlet through Field-App insights.3.4 PRICING GUIDELINES MANAGEMENT Track RCL brand portfolio and competitor prices across all customers/outlets SUPPLY CHAIN DISTRIBUTION MANAGEMENT Supply chain issues identified in your territory to be fed back to Regional Technical Advisor / Regional Trade Consultant for action.