Training & Compliance Manager

THE JOB:The Training and Compliance Manager reports to the Country President and works closely with HR, Branch operations, and external regulatory bodies. Lead the development and execution of robust training programs that ensure compliance with internal policies, regulatory standards, and ethical practices. Cultivating a culture of integrity, accountability, and continuous learning across the organization.This role is based primarily at the company’s head office but involves frequent travel to client sites and training venues. Flexibility in working hours may be needed to support operational needs, incident investigations, and training schedules.JOB RESPONSIBILITIES:Training Strategy & ExecutionDesign, update and deliver comprehensive training programs on compliance, ethics, safety, and operational procedures.Integrate compliance modules into onboarding and ongoing refresher and development initiatives.Collaborate with department leads to tailor training content to specific operational and regulatory needs.Compliance OversightEnsure training content aligns with legal standards and internal policies.Conduct audits and assessments to evaluate training effectiveness and compliance adherence.Record Keeping: Ensure that all training, qualifications, certifications, incident reports, and compliance documentation are accurately documented and securely maintained.Maintain compliance with statutory regulations, licensing, industry standards, and company policies. Keep abreast of legal updates and revise internal procedures as needed.Quality Assurance and Auditing: Conduct regular audits, including RBA, ISO, Bizsafe, SACE audits, and site inspections to evaluate adherence to training and operational standards. Identify gaps and lead corrective action plans.Incident Investigation and Reporting: Oversee and lead in incident investigations, ensuring thorough collection of statements from involved parties. Collaborate with officers, clients, and management to prepare, review, and manage detailed incident reports, and follow up on remedial actions.Conduct Risk Assessment: Regularly analyze the operational processes to identify potential risks and vulnerabilities and develop strategies to address and minimize threats.Stakeholder EngagementServe as the liaison between compliance, HR, operations, and external regulatory bodies.Provide guidance on compliance-related matters and promote awareness initiatives.Lead efforts to encourage ethical behavior and reporting of compliance concerns.Communicate regularly with clients, regulatory authorities, and internal teams to address compliance, training needs, and incident follow-ups.Monitoring & ReportingTrack regulatory changes and update training materials accordingly.Analyze training data to identify gaps and improvement opportunities.Present compliance training reports to senior leadership.Measure the effectiveness of training and compliance initiatives using KPIs, audit findings, and feedback, implementing improvements as required.Team Leadership: Guide and support trainers, compliance officers, and other staff involved in training, investigations, and compliance activities.JOB REQUIREMENTS:Bachelor’s degree in Business, Law, Human Resources, or related field.Minimum 5 years of experience in compliance, training, or risk management.Strong understanding of regulatory frameworks, especially in safety, security, and data protection.Excellent communication, facilitation, and project management skills.Experience with e-learning platforms and LMS tools is a plus.Demonstrated experience in security services, particularly in supervisory, investigation, or training roles.Strong knowledge of relevant local and national regulations (licensing, health & safety, data protection, etc.).Excellent organisational, communication, and investigative skills, including statement-taking and report preparation.Experience conducting audits, including RBA, ISO, BizSafe, and SACE audits, and managing compliance documentation.Relevant certifications in security management, training, or compliance.High ethical standards and attention to detail.Ability to work both independently and collaboratively as part of a team.Proactive approach with strong problem-solving skills.Familiarity with training/compliance management software and digital reporting tools.Multilingual abilities, reflecting the diversity of the workforce, are an assetFlexibility to work outside regular hours or extended hours when necessary.If you are keen to join our team and possess the above prerequisites, please submit your detailed resume, stating your current and expected salary.Thank you for applying.To learn more about us, please visit our website at www.securitas-singapore.com.We regret that only shortlisted candidates will be notified.