Transformation Lead

Job DescriptionOverview: Oversee the successful launch and ongoing operational effectiveness of our global eCommerce products and processes. The ideal candidate will ensure timely and quality delivery of key initiatives, meet business objectives, and drive efficiency and scalability across our product portfolioProgram Launch & Execution:Lead the successful launch of global eCommerce programs, ensuring they are executed on time, on budget, and with high qualityDeliver on business case objectives, balancing revenue generation, product improvement, efficiency, and tech strategyDrive the execution of the product roadmap, country plans, and client pipeline to meet organizational goalsEnsure compliance with the activation framework, maintaining rigorous standards and best practicesOperational Effectiveness:Support day-to-day operations to ensure timely delivery and stability of eCommerce productsCoordinate with Business As Usual (BAU) operations to ensure smooth transitions and integration of new products and processesCollaborate with Quality Assurance (QA) teams to uphold high product quality standardsDrive cost optimization through automation & innovative processDeployment & Client DeliveryWork closely with transformational leads to facilitate successful rollouts of eCommerce solutionsSupport client delivery leads in fulfilling client commitments and expectations, ensuring high levels of client satisfactionStability & Process Engineering:Assess global stability across the coding ecosystem to ensure robust performance and reliabilityPlan and coordinate seamless transitions to BAU operations, engaging with design, Business Intelligence (Bl) training, and transformation operations teamsDefine and document Standard Operating Procedures (SOPs) and Key Performance Indicators (KPls) in collaboration with BAU, transformation, and design teamsRegularly review metrics to track performance and identify opportunities for continuous improvementEfficiency Optimization:Continuously identify and implement process improvements to enhance operational efficiencyDeploy vision and deliver quality and efficiency improvements through innovative process engineeringQualificationsBachelor's or Master's degree in engineering, Computer Science, or a related field. Experience with process automation technologies, strategy consulting, or digital transformationsLean Manufacturing: Focuses on minimizing waste and maximizing value by streamlining processes and eliminating non-value-added activities. Six Sigma: A data-driven approach that aims to improve process quality by identifying and removing causes of defects and variability. Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion