Typescript Fullstack Engineer - Messaging Team

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right inYour missionThis is a hybrid role and would require 2 days per week in our offices in either Madrid or ParisEnhance the customer’s experience by implementing new features and improve the existing onesWork closely with other teams including other engineering teams, product, design and QA to deliver a high-quality productWrite clean scalable code and test and deploy actions and systems.Participate in code reviews and provide feedbackTroubleshoot issues with code and provide solutionsBuild tooling for a more robust and faster development processDevelop and maintain unit tests to ensure the quality of the applicationBe proactive and involved in decisions about our technical stack, process but also product and UXWrite technical documentation and participate in knowledge sharing activitiesKeep up-to-date with the latest development development trends and suggest improvements to the teamYou should have experience of using:TypescriptNode.jsReactAWS (Lambda, Appsync, DynamoDB, Aurora, etc)It would be great if you also have:Experience with any of Twilio/Bandwidth/Legos/RubyAPI development using any of Rest/GraphQLWe also use:Slack, JIRA, Confluence, GitlabAbout You:Minimum 4 years experience in backend developmentProficiency in Typescript and experience with Node.js and ReactYou have extensive experience with observability using tools like Datadog/Cloudwatch/Prometheus/New relic etcYou have experience with OLTP databases like Postgres/Mysql etcSecurity and quality is at the forefront of your mind in everything that you doGood knowledge about architecture patternsShipping and maintaining code in productionFamiliar with CI/CD process and toolsAble to communicate in EnglishGood communication, problem-solving and collaboration skillsGive/receive feedback and be able to bounce backCurious, optimistic and open-mindedBe comfortable with a remote organisation and happy to gather from time to timeWho You'll Work With⬛️⬛️⬛️⬛️⬛️ Messaging Engineering Team⬛️⬛️⬛️🔲🔲 Other Engineering Teams⬛️⬛️🔲🔲🔲 Product/Design⬛️⬛️🔲🔲🔲 QA⬛️🔲🔲🔲🔲 Management Why join us?🚀 Key moment to join Aircall in term of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)DE&I Statement: At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.