UI/UX & Software Designer

Job BriefLocation: RemoteProgram BackgroundThe SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:Pillar 1: Stronger national level enabling environment for sub-national service delivery.Pillar 2: Better sub-national governance for service delivery.Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups.SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and GEDSI.About DT Global Asia PacificAt DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.For more information, please see www.dt-global.comThe RoleThe UI/UX and Software Designer will support SKALA and provide technical assistance to its Government Counterparts, particularly the Directorate General of Financial Balance (MoF–DJPK, Direktorat Jenderal Perimbangan Keuangan ) for enhancing UI/UX of the SIKD Next Generation (Sistem Informasi Keuangan Daerah, SIKD-NG), and providing technical assistance on the use of AI (Artificial Intelligence) for developing user-friendly interfaces. The consultant will also assist SKALA and its government partners (Ministries/Institutions) in improving software design integration and data interoperability with other national and sub-national entities, including SKALA-supported provinces. This role focuses on building functional, well-designed software solutions that consider user experience principles and incorporate AI features into products.Click on the link or copy paste it to access the full Terms of Reference for this position:https://tinyurl.com/58v47jj8About YouSpecific Responsibilities Provide technical expertise to design and develop SIKD-NG software applications with AI-enhanced features, including its’ integration with other systems. Provide technical expertise to assist use of AI features into UI/UX design and development into government owned systems, particularly SIKD-Otsus. Provide facilitation in consultation for the development of Software Design with MoF-DJPK and other Government counterparts. Support the design and development of a new Integrated system built together by MoF-DJPK, MoHA (Ministry of Home Affairs), and Bappenas. Collaborate with developers, engineers, and other technical teams from SKALA and its Government counterparts, related to the development of the Integrated System to support the Tanah Papua provinces. Perform other tasks required in coordination with MoF-DJPK or SKALA.Other Duties Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment. Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA.Job Requirements Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain. Work may require long, and flexible hours as needed. Travel is based on need.Deliverables Initial Report and Software design plans for new AI-based features to support the SIKD-NG and its’ integration with other Data Systems, including SIPPP (Papua’s Planning Development System) and SIPD ( Sistem Informasi Perencanaan Daerah ). Documented input of the design and development of a new Integrated system built together by MoF-DJPK, MoHA (Ministry of Home Affairs), and Bappenas. Documented input in enhancing the SIKD-Otonomi Khusus and implementing the AI (Artificial Intelligence) features. Documented facilitation and consultation with government stakeholders in the process of software design and development. Documened input on the UI/UX design and development, mock-ups, interactive prototypes to ensure easy-to-use integrated SIKD-NG with other Data systems. Support in facilitating knowledge transfers, including AI features i.e: Documentation of AI feature testing.Relationship ManagementThe role will be working closely with the Data and Analytics unit and Government counterparts, under close coordination and reporting to the Data and Analytic Lead. Selection CriteriaEssential Bachelor's degree in design, communication, computer science, or related field with at least 5 (five) years of experience. Experienced in supporting the development of government owned systems, including information systems on fiscal transfers and its’ integration with other systems. Experienced with application development using Python, PHP, and other relevant languages. Knowledge of Adobe products, including Photoshop, Illustrator; and having a portfolio using design tools like Figma, Sketch, is desirable. Knowledge of AI concepts and terminology, and working experience with AI APIs (OpenAI, Anthropic, etc.) is preferrable. Excellent interpersonal skills and written and verbal communication skills. Excellent problem-solving skills and ability to work independently and as part of a team to achieve goals.Preferred Experienced working on governance projects involving government and development partners, especially related to data and systems governance. Experienced working with Government of Indonesia.How To ApplyClick the 'Apply Now' button.Please submit Your CV A cover letter addressing the selection criteriaAPPLICATIONS CLOSE Friday, 13 th December 2025. Max 5 PM Jakarta Time.Encouraging Applications From People With DisabilitiesAs part of our commitment to inclusion, we actively encourage applications from people with disabilities (PWDs). We are also committed to providing reasonable accommodation throughout the recruitment process and in the workplace to support the success and well-being of employees with disabilities. Candidates requiring any adjustments to participate equitably, may contact SKALA People & Culture unit at recruitment@skala.or.id and we will work with the candidate to find the right solution. This information is strictly confidential; used solely to strengthen our inclusive hiring efforts and ensure we provide any support needed. Your disclosure will not impact on recruitment decisions. Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted. DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.