Admission Counsellor

Position: Admissions CounsellorBusiness Unit: upGrad Study AbroadLocation: Bangladesh Work Type: Full-time (6-day work week)Experience Required: Minimum 2 years in EdTech Sales (Study Abroad experience preferred)Job ScopeAs an Admissions Counsellor at upGrad Study Abroad, you will play a pivotal role in guiding prospective students through their journey toward studying overseas. This role demands strong consultative sales skills, a deep understanding of the higher education landscape, and the ability to build long-term trust with learners. You will work closely with leads to understand their goals, provide expert guidance, and convert interest into successful enrolments.

Key ResponsibilitiesAct as a trusted mentor and advisor to prospective learners exploring study abroad opportunities. Counsel students on their career paths and how upGrad’s global education programs can accelerate their aspirations. Manage and achieve weekly enrolment, revenue, and collection targets. Effectively communicate the value proposition and learning outcomes of upGrad’s online/blended study abroad programs. Own the complete sales lifecycle, including outreach (phone/video), product demonstrations, sales closing, and post-sales engagement. Maintain detailed and updated records of all lead interactions within the CRM system.

Basic Eligibility CriteriaMinimum 2 years of EdTech sales experience; prior experience in the study abroad sector is a strong plus. At least 1 year of stability in the current or previous role. Graduate degree (minimum); higher qualifications are a plus. Strong track record of consistently meeting or exceeding sales targets. Willingness to work in a fast-paced 6-day work environment. Excellent English communication skills (both verbal and written). Proven ability to build rapport and trust with learners. Patient, empathetic, and solution-oriented approach to counselling.

Key SkillsStrong verbal communication and interpersonal skillsAbility to connect with and motivate learnersPersuasive presentation and consultative selling skillsWorking knowledge of MS Office and CRM toolsWhy Join upGrad?Global Reach: Be part of a company that has transformed the lives of 10M+ learners across 70+ countries, with 25 global offices and a 5,100+ team. Award-Winning Legacy: Recognized as the No. 1 Startup by LinkedIn (2018–2020) and featured in ET Best Education Brands and GSV Global EdTech 50. Career Growth: Work in a high-performance, fast-paced, and purpose-driven environment with unmatched opportunities for personal and professional development.