UPSOURCE LIMITED

مدير خدمة العملاء

Posted: 9 minutes ago
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Job Description

📢 We’re Hiring! | Customer Service Manager📍 Location: Damietta🍰 Industry: Restaurants / Sweets / Food RetailWe’re looking for a Customer Service Manager to lead our customer service department, enhance customer satisfaction, and ensure service excellence across all branches.🔹 Key Responsibilities:Lead and supervise the customer service team across branches and the head office.Handle customer complaints and feedback efficiently and professionally.Coordinate with Sales, Quality, and Operations departments to ensure smooth communication and top-quality service.Prepare regular performance and customer satisfaction reports.Develop, implement, and update customer service policies and procedures.🎯 Requirements:Bachelor’s degree in Business Administration, Marketing, Public Relations, or a related field.Minimum 5 years of experience in customer service, including 2 years in a supervisory or managerial role.Previous experience in restaurants, sweets, or food retail is preferred.Strong leadership, communication, and problem-solving skills.Proficiency in CRM systems and Microsoft Office (Excel & Word).Professional appearance and ability to work under pressure.💼 What We Offer:Competitive salary and benefits package.Clear opportunities for career growth and professional development.Supportive and collaborative work environment.📩 If you’re passionate about leading teams and delivering exceptional customer experiences, send us your CV today — or tag someone who’d be a great fit!01008713006#Hiring #CustomerServiceManager #CustomerExperience #Jobs #Damietta #FoodIndustry #Leadership #CareerOpportunity #NowHiring

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