Job Description
Non-Negotiable Skills:Working knowledge on HRIS such as Oracle HCM. Any US Benefits Experience - HSA, US Payroll deductions, arrears, refunds, before and after TAX. Open Enrollment / EligibilityHealth - Medical/Dental/Vision Benefits Matrix Codes interpretationExperience in OracleStrong Excel Proficiency / AnalysisAdvance functions (vlookup, pivot and macros)Main Responsibilities:· Maintain and update employee records and benefits files.· Manage general inquiries and complaints via online ticketing system.· Coordinate daily benefits processing, including enrollments, terminations, and claims.· Advise and inform employees of the details of the company's benefit programs.· Utilize HRIS system and various tools to manage cases and resolve issues.· Ability to take initiative and act proactively· Strong administration and documentation skills· Assist with the processing of National Medical Support Notice inquires and enrollments.· Assist with the processing of dependent verification documents· Assist with various audits of benefits data and special projects as necessary.· Assist with weekly and monthly invoicing payment process.· Strong communication and interpersonal skills.· Strong analytical and problem-solving skills capabilities.· Attention to detail and be a team team.· Resolve benefit-related issues and respond to queries and requests in a timely manner.· Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.· Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.· Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.What we are searching for· Bachelor’s degree in human resources, business, finance, or a related field.· 2 years of experience as a benefits administrator or in a similar role.· Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas.· Experience with Oracle preferred· Microsoft Office and application skills with emphasis in Excel knowledge· Knowledge of benefit plans and compliance requirements· Ability to take initiative and act proactively· Strong administration and documentation skills· Be a team player.· Strong communication and interpersonal skills.· Strong analytical and problem-solving skills capabilities.· Attention to detail.· Ability to handle confidential information in a professional manner· Ability to work in a fast paced and demanding environment with flexibility to quickly adapt to change
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