User Researcher

ABOUT JotformJotform is a San Francisco-based SaaS company with more than 35 million users worldwide. We are thriving and growing, and we’ve never needed outside funding. That’s because we like keeping things agile, independent and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.Since our inception in 2006, our mission has been to help users create, manage and share online forms and receive responses in the easiest way possible.ABOUT THE ROLEAs a rapidly growing company, Jotform is seeking a User Researcher in our İzmir office, located at a relaxed fun environment in Teknopark İzmir.Here’s what you will be doing:Continuously study how people interact with Jotform and observe their experienceIdentify their pain points and discover opportunities that we can addressAnalyse and report if the changes we make get the results we wantConduct user experience researches via variety of methods such as: remote usability testing, data analysis, surveys, observation, diary or benchmark studies, heuristic evaluations and A/B testsGenerate insightful personas that are based on people's behaviors, goals, motivations, usage patterns, industry types, roles and demographicsContribute to UX Research Team processes and standards, and help establishing best practices for research.Education & Work Experience & Technical Requirements:B.A./B.S.degree or above in Human-Computer Interaction (HCI), Anthropology, Psychology, Sociology, Computer Science, or related field, or equivalent practical experienceDemonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply themFamiliarity with quantitative and qualitative dataDeep knowledge of UX principles and best practicesFamiliarity with designing wireframes or prototypes for research validationStrong understanding of context and product common senseExcellent presentation, communication and analysis skillsOpenness to feedbackConsistent, timely and proactive communication with cross-functional teams, product/project groupsA passion to learn and keep up with the latest developments.Jotform PERKSHigh growth-paced environment with collaborative and unique team cultureGenerous market competitive total compensation packageHealth InsuranceProfessional Growth & Career Opportunities: We support your personal and professional development with educational materials and expenses & relevant conferences abroad to stay up to date with the latest industry trends & online courses or coaching - and support you pursuing ones that you are passionate about!Challenging projects, regular feedback, healthy competitionFun & Relax working environment: When we’re in the office; music, jeans and t-shirts are the norm & kitchens stocked with healthy & tasty snacks & drinksOUR PROCESSWe’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and have to prioritize who we speak to.Thank you for taking the time to apply for a position at Jotform!Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.https://www.jotform.com/job-applicant-privacy/