UX Researcher (Eastern or Central Time Zone preferred)

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!UX Research at Docker is a fast-paced, collaborative team with lots of opportunity for those who are passionate about developer experience. As a member of the UX Research team at Docker, you will partner with Product Designers, Product Managers, Engineers, and our community to identify areas of improvement and opportunities for us to explore.ResponsibilitiesPlan and conduct exploratory, generative, and evaluative user researchDetermine appropriate research methods, define and conduct research across multiple projects, and provide both tactical and strategic insights based on this researchCommunicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experienceManage multiple projects at the same timeAdvocate for user needs throughout the product development processEducate the broader team on research best practices and evangelize research methods and results throughout the organizationContribute to building best practices, processes, training, documentation, and standards to help evolve the research disciplineQualificationsPrevious exposure to behavioral research methods and the ability to translate data and observations into a compelling story that includes recommendations for designMaster's/Doctoral degree in behavioral research preferred, as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similarEngineering background or previous experience with developer tools preferredExperience creating repeatable, scalable research methodsExperience with mixed-method research and integrating insightsExcellent communication and interpersonal skills, including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organizationKnowledge and experience with visual communication and data visualization preferredAbility to work in a fast-paced, agile environmentExperience building complex products in B2B, B2C, or B2B2C contexts is preferred2+ years of experience requiredWhat To ExpectFirst 30 DaysOnboard with the User Research teamMeet stakeholders and get an introduction to Docker technologies and historyReview and get up to speed on the work you will be supportingBegin to conduct research activitiesFirst 90 DaysContinue learning Docker tools and processesDefine and lead research studiesSynthesize learnings and present findings to your team in an impactful wayOne-Year OutlookDevelop a deep understanding of Docker customers and domain expertiseDeliver insights that drive customer value and support business objectivesUse customer and product expertise to contribute to product roadmap developmentShare best practices with teammates and participate actively in the development of research tools, processes, and training materials for the larger organizationWe use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024.Please see the independent bias audit report covering our use of Covey here.PerksFreedom & flexibility; fit your work around your lifeDesignated quarterly Whaleness DaysHome office setup; we want you comfortable while you work16 weeks of paid Parental leaveTechnology stipend equivalent to $100 net/monthPTO plan that encourages you to take time to do the things you enjoyQuarterly, company-wide hackathonsTraining stipend for conferences, courses and classesEquity; we are a growing start-up and want all employees to have a share in the success of the companyDocker SwagMedical benefits, retirement and holidays vary by countryDocker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.Due to the remote nature of this role, we are unable to provide visa sponsorship.Compensation Range: $140K - $175K