Job Description
About The RoleHelp us create products that truly serve our users' needs.Key ResponsibilitiesPlan and conduct user research to understand customer needsCreate detailed research plans and objectivesAnalyze user feedback and behavior patternsPresent research findings to product and design teamsCollaborate closely with product teams to refine featuresDevelop personas and journey maps to guide designConduct usability testing on product featuresSummarize insights in a user-friendly format for stakeholdersUse qualitative and quantitative research methodsEngage users through interviews, surveys, and focus groupsEnsure designs meet accessibility standardsConduct competitor analysis and benchmarkingRequirements3+ years UX research experienceExperience with research methodologiesStrong analytical skillsExcellent presentation skillsKnowledge of financial services a plus
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