Vet Record Careers

Veterinary Receptionist (Part-Time)

Posted: just now

Job Description

Veterinary Receptionist - Hart Veterinary Centre, BicesterAre you passionate about providing exceptional client care and supporting pets in need? We're looking for a friendly, organised, and compassionate Veterinary Receptionist to join our dedicated team at Hart Veterinary Centre in Bicester.About UsHart Vets is a well-established, purpose-built small animal hospital that's been caring for pets and their owners since 1993. As part of the IVC Evidensia group, we combine the stability and resources of a larger network with a welcoming, family feel. Our RCVS-accredited hospital is equipped with the latest technology to help our team deliver outstanding care and service.Your RoleYou'll be the first point of contact for our clients-offering reassurance, support, and a professional, caring experience at every step. No two days are the same, and your role will be key to keeping our hospital running smoothly.Key ResponsibilitiesGreeting and assisting clients with warmth and professionalismManaging phone and email enquiries efficientlyBooking appointments and procedures accuratelyProcessing payments and insurance claimsSupporting the clinical team with day-to-day coordinationWhat We're Looking ForPrevious experience in a veterinary or client service roleExcellent communication and interpersonal skillsStrong attention to detail and computer literacyA calm, proactive approach and a genuine love of helping people and petsShift patternPart-time, 20 hours per week, including 1 in 3 weekends (Saturday & Sunday).Join a caring, committed team where client service and animal welfare come first. Apply today and make a real difference at Hart Vets.In addition to a competitive salary, you will benefit from:6.6 Weeks annual leaveFTEAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy payCycle to work schemeInitiatives focused on employee wellbeingNon-accidental injury supportLearning and development opportunities via the IVC Evidensia AcademyPawsome Benefits - reward gateway giving discounts and cashback with 100's of retailersPension schemeDiscounted staff pet care

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