Vice President, Collections and Recovery.Egypt- RBG- Collections.Retail Banking

Job DescriptionOptimize retails assets debt collections and recoveries performance to deliver the planned risk charge targets; and improve collections and recoveries by devising and implementing new strategies, tools, channels and all improvement opportunities across all consumer lending products for both conventional and digital channels .Responsibilities Identify new, improved, and alternative ways of debt collections and recoveries and embed new strategies and processes into business as usual practices in line with Operations and consumer lending & retail credit risk policies and strategies Keep a close monitoring to the market and economy changes and always be ready with the effective strategies Manage the delivery of new initiatives ensuring quality deliverables are produced within agreed time frames. Monitor and forecast debt collection levels against risk charge targets Assess and evaluate the performance and effectiveness of collections strategies to decide on best -fit course of action. Propose, gain commitment to, and deliver strategies designed to increase debt collection levels. Oversee the timely and appropriate remedial action on major poorly performing accounts. Lead the recovery process, which entails dealing with important delinquent customers and agreeing possible reschedule arrangements. Identify and implement the suitable strategy for each product and each city have an efficient and flexible strategy on the country level. Keep high level of controls on all internal and external collections activity across the country including external collection agencies QualificationsTechnical Skills & Knowledge: Knowledge of Central Bank of Egypt rules and regulations and Mashreq Egypt and Mashreq Group policies are essential. Minimum graduate, preferably holder of a Master’s Degree. Ability to understand risk and manage/mitigate risks. Hands on experience developing collection strategies on both conventional and across digital channels is essential. Extensive experience in data management and analysis of retail collection and recoveries Excellent numerical and data manipulation skills. Excellent Analytical skills People Management and Leadership. Vendor and Supplier Management Cost and Budget Management. Commercial effectiveness and revenue generation Operations Risk Management. Business skills with customer needs understanding to provide quality service Technical knowledge with creative problem solving. credit and risk management principles on unsecured lending' knowledge of debt collection regulation in local market proven expertise in analysis and improvement of debit collection strategies wide ranging retail banking knowledge 12-15 years of substantive related collection and recoveries hands-on experience Soft Skills Socially Responsible Passionate about Clients Innovative Respect for Colleagues Integrity Transparent