Video and Content Manager

London Office With an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.The postholder is responsible for financing their own travel to and from the London office as and when attendance is required.Job SummaryThis post is a temporary loan appointment from mid-January 2026 till 28 February 2027 (to cover a period of maternity leave). You will be providing direct support to the Operations Manager (CAC) covering a range of duties, including creating content for internal and external channels that can be used across a variety of media including digital, social media, print and broadcast. You will play a key role in enhancing CAC’s visibility and engagement across all communication channels — with a particular focus on leading the creation and growth of CAC’s new YouTube channel as part of our expanding digital and social media presence. Content produced will need to capture the CAC business objectives. Coming up with ideas to support the CAC business objectives and tracking the impact for the CAC.The Central Arbitration Committee (CAC) is an independent tribunal with statutory powers chaired by Stephen Redmond. Under the Employment Relations Act 1999, it has been given statutory responsibility to adjudicate disputes over trade union recognition. It has powers in relation to the Information and Consultation Regulations, certain European statutes and it determines claims from trade unions on the disclosure of information for collective bargaining purposes.Job DescriptionThe main accountabilities of this role are to:Lead the development and management of CAC’s YouTube channel, launch the channel and continue with ongoing content strategy, ensuring alignment with CAC’s brand, tone and business objectives.Film, edit and produce engaging video content tailored to YouTube audiences to drive reach, retention and engagement.Manage and maintain CAC’s LinkedIn presence, including posting updates, monitoring engagement, growing followers, and ensuring consistent professional representation of the organisation.Accountable for managing end-to-end process of content creation, including timelines and milestones, keeping internal stakeholders up to date with progress, highlighting issues early and working with colleagues to generate alternative solutions.Write content in plain English to meet the CAC’s customers’ needsWork with the Operations Manager to come up with new ideas for content production and research latest trends.Develop and maintain productive working relationships with internal and external stakeholders, including the CAC senior leadership team.Project manage the tools and processes needed to ensure effective working of the social media channels, including cross collaboration across different projects, working on SharePoint, using online software like Canva and Adobe software to create content.Carry out research and mapping of CAC priority audiences with the support of the team.Line manager to one G10 Content Creator.The Main Accountabilities Of This Role Are ToLead the development and management of CAC’s YouTube channel, launch the channel and continue with ongoing content strategy, ensuring alignment with CAC’s brand, tone and business objectives.Film, edit and produce engaging video content tailored to YouTube audiences to drive reach, retention and engagement.Manage and maintain CAC’s LinkedIn presence, including posting updates, monitoring engagement, growing followers, and ensuring consistent professional representation of the organisation.Accountable for managing end-to-end process of content creation, including timelines and milestones, keeping internal stakeholders up to date with progress, highlighting issues early and working with colleagues to generate alternative solutions.Write content in plain English to meet the CAC’s customers’ needsWork with the Operations Manager to come up with new ideas for content production and research latest trends.Develop and maintain productive working relationships with internal and external stakeholders, including the CAC senior leadership team.Project manage the tools and processes needed to ensure effective working of the social media channels, including cross collaboration across different projects, working on SharePoint, using online software like Canva and Adobe software to create content.Carry out research and mapping of CAC priority audiences with the support of the team.Line manager to one G10 Content Creator.Person specificationTechnical Essential CriteriaExcellent video and audio shooting/recording and editing skills, excellent knowledge of editing and shooting software and equipment (cameras, Final Cut Pro/Adobe suite).ExperienceEssential Criteria:Proven experience managing and growing a YouTube channel or similar video-based platform.Ability to create content from the material provided. This includes taking complex information and reworking it into simple, visual concepts with the relevant language to fit the audience. Knowledge or experience of various editing tools including but not limited to Canva, Photoshop, Adobe Suite and Adobe Premier Pro.A solid understanding of YouTube and LinkedIn algorithms, SEO, and audience engagement strategies.Strong interest in technology, apps, filming and photography.Proficient at using IT systems, with a good working knowledge of Microsoft Office packages and SharePoint.Highly organised, motivated and able to prioritise workload accordingly.Attention to detail.Desirable CriteriaCreated content from regulatory/legislative information.Familiarity with diverse social media platforms, including emerging channels.Understanding Google Analytics.QualificationsGraphic design and content production or marketing and communication equivalent qualification.BehavioursWe'll assess you against these behaviours during the selection process:Managing a Quality ServiceWorking TogetherCommunicating and InfluencingSeeing the Big PictureWe only ask for evidence of these behaviours on your application form:Managing a Quality ServiceAlongside your salary of £40,717, Advisory, Conciliation and Arbitration Service contributes £11,795 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.BenefitsWe’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer:Learning and Development;Health and wellbeing;Pension scheme;Cycle to work scheme;Interest free season ticket loans;Volunteering opportunities.Could you ask for any more?You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop.To find out more please check out - Working for AcasSelection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.How To ApplyPlease click on the 'Apply now' button.As part of the application process, you will be asked to complete:An evidence-based statement of suitability reflecting the essential and desirable Experience and Technical requirements as listed in the Job Description. Your statement of suitability should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.A 250-word statement on the Managing a Quality Service Behaviour.Should a large number of applications be received, an initial sift may be conducted using the:Lead Behaviour: Managing a Quality Service.Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.Interview DetailsIf you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place the week commencing 8 December 2025.Prior to an interview, candidates will be asked to complete an Exercise on creating a video for the CAC using CAC legislation. Further details will be provided to candidates who are shortlisted for interview. This will be used to assess the Technical criteria "Excellent video and audio shooting/recording and editing skills, excellent knowledge of editing and shooting software and equipment (cameras, Final Cut Pro/Adobe suite)."The interview will be a Behaviour and Strength interview. The assessed Behaviours will be:Managing a Quality ServiceWorking TogetherCommunicating and InfluencingSeeing the Big PictureA reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months and may be considered for similar positions.As a Disability Confident Leader, Acas Is Committed To Creating An Inclusive Recruitment Process. If You Have a Disability And Feel That Any Part Of The Recruitment Process Puts You At a Disadvantage, We Will Aim To Make Reasonable Adjustments That Support Your Needs Where Possible. If You Require Any Changes To Help You ApplyContact Acas HR Recruitment Service via HRRecruitment@acas.org.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.Find out more about the Disability Confident Scheme and Reasonable Adjustments.Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers - including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence and what to expect at Interview.Feedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following GroupsUK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob ContactName : HR Recruitment TeamEmail : HRRecruitment@acas.org.ukRecruitment teamEmail : HRRecruitment@acas.org.ukFurther informationIf you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on HRRecruitment@acas.org.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.