東京品川_VIE Software Ticket Engineer

Valeo’s VIE Program?The Valeo VIE Program is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. This program is to work for one of our subsidiaries around the world!Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. Make sure you meet Business France's eligibility criteria to apply for a VIE : https://mon-vievia.businessfrance.fr/PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams partners at Valeo worldwide.PLEASE NOTE: As part of your international development, you cannot apply to a VIE assignment in the country of your citizenshipJoin the technological revolution of autonomous and connected vehicles at Valeo!World leader in driving aids, Valeo Brain is reinventing life on board the vehicle and revolutionizing the driving experience. From connectivity and interior control solutions to sensing systems, we make mobility safer and more intuitive.The site of Tokyo based in Japan belongs to Brain Division. We are looking for a VIE Software Ticket engineer for 12 months within the team.Your challenges?You are responsible to ensure a smooth running system and software development process, method and tool-chain in the projects by handling all tickets raised by the customer and monitoring internal ticketsYou actively understand the customer tickets content and support the team on the internal ticket creation, handling, and managementYou support the system/software project team for process execution, policy & practices in regard to each ticket.You ensure that the system/software organization is supporting the customer tickets closing timeline and available from the project standpoint to support process execution and thus complianceYou drive resolution of issues collected from all assessments and reviewsYou lead the Process Improvement Action Plan to reach process capability goals in regard to ticket managementYou propose tailoring and de-standardization requests to the project teamYou share best practices and Lessons Learned with Project teamsYou communicate the process gaps identified during process piloting and rolloutLet’s Talk About You…You are graduated from an Engineering-Master degree in Software/ElectronicIdeally, you already have experience in tickets management, quality, Software Quality Assurance / Software Development or embedded system/software development (Automotive is a plus)You have a fluent level of EnglishYou have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinkingYou are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy Please, don't forget to apply in English to facilitate the process with our managers.Why Valeo?To join a competitive group, a French pioneer in automotive innovationFor a dynamic career with possibilities for national or international mobility, adapted to your aspirationsTo contribute to the development of greener mobilityValeo places great importance on recruiting diverse profiles: we are open to all talents and we promote an inclusive and multicultural environment.