Villa Host- Russian Speaker

Company DescriptionConstance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.Job DescriptionConstance Ephelia, a luxurious resort in Seychelles, is seeking a dedicated Villa Host with Russian language skills to join our esteemed team. As a Villa Host, you will be the primary point of contact for our discerning Russian-speaking guests, ensuring their stay is nothing short of exceptional.Job SummaryWelcome and assist Russian-speaking guests upon arrival, providing a warm and professional greetingConduct personalised villa orientations, explaining amenities and services availableAnticipate and fulfil guest needs throughout their stay, acting as their dedicated liaisonCoordinate and book various services such as dining reservations, spa treatments, and excursionsResolve guest concerns promptly and efficiently, ensuring guest satisfactionMaintain detailed guest profiles and preferences for future referenceCollaborate with other departments to ensure seamless service deliveryPromote resort facilities and services to maximise guest experience and revenueAssist with check-out procedures and farewell guests in a courteous mannerMaintain cleanliness and organisation of the villa areaQualificationsCandidate Requirements :Fluency in Russian and English; additional languages are an advantageExcellent communication and interpersonal skills with a focus on customer servicePrevious experience in hospitality or luxury service industry is preferredSecondary education or equivalent; a degree or diploma in hospitality management is desirableStrong problem-solving abilities and attention to detailExceptional time management and organisational skillsBasic computer literacy for managing reservations and guest informationKnowledge of Seychelles culture and attractions is advantageousAbility to work flexible hours, including weekends and holidaysFriendly, empathetic, and professional demeanourAdaptability to work in a fast-paced, multicultural environmentAdditional InformationWORK WITH CONSTANCE🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.We believe in continuous learning and growth to help our teams achieve their full potential.A strong family spirit is part of our identity, we support and care for one another.We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.Our passion for luxury hospitality is reflected in every detail of the guest experience.We are committed to environmental and societal contributions, integrating sustainability into everything we do.🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.🌿 Be part of a company that values people, innovation, and excellence.