VIP Host

Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Host and play a key role in shaping these experiences.Key ResponsibilitiesRelationship Management:Build and maintain strong relationships with VIP players, ensuring their needs are understood and consistently met.Primary Point of Contact:Serve as the dedicated liaison for VIP players, addressing inquiries and providing customized solutions through platforms like Intercom, Discord, and email.Loyalty & Rewards:Design and execute personalized loyalty programs, promotions, and rewards to enhance player satisfaction and engagement.Collaboration with Internal Teams:Work closely with marketing, promotions, and support teams to curate exclusive offers and experiences tailored for VIP players.Data-Driven Strategies:Analyze player behavior and performance metrics to identify trends, develop targeted engagement strategies, and align offerings with individual preferences.Proactive Issue Resolution:Anticipate and address player concerns promptly, delivering effective solutions to maintain trust and ensure an exceptional gaming experience.What We're Looking ForProven experience in a customer-focused role, preferably within the iGaming or online gaming industry.Strong interpersonal skills with a passion for delivering top-tier customer experiences.Exceptional organizational skills and the ability to multitask in a fast-paced environment.Familiarity with platforms like Intercom, Discord, and CRM systems is a plus.Analytical mindset with the ability to use data to drive decisions.Fluent in English; additional languages are a plus.What We OfferA dynamic and supportive work environment.Opportunities for professional growth and development.Competitive salary and performance-based incentives.The chance to work with a passionate team in an innovative industry.Perks at Gamdom:Fully remote - work from anywhere in the worldFlexible schedule30 days of paid time offEquipment allowanceJoin Us!Become a vital part of delivering memorable experiences for our VIP players. Apply now to be part of Gamdom’s exciting journey in the iGaming and crypto space!