Virtual Assistant - Client Engagement

Job SummaryKDCI Outsourcing is seeking a Virtual Assistant – Client Engagement to strengthen client relationships and support partnership activities. This role focuses on handling inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with clients. The ideal candidate is highly organized, detail-oriented, and confident in client-facing situations, with experience in the outsourcing or offshoring industry.Key ResponsibilitiesManage inbound client and partner inquiries with professional and timely responses.Conduct service demos to present KDCI’s solutions and capabilities to prospective partners.Create, format, and deliver professional proposals and presentations.Perform follow-ups with clients and partners to track next steps and maintain engagement.Keep CRM and internal records updated with accurate client/partnership data.Collaborate with internal teams to align deliverables with client requirements.Provide general administrative and coordination support to the Partnerships team.Job Requirements2–3 years of experience in a Sales Support, Partnerships, or Virtual Assistant role (inbound-focused).Background in the outsourcing or offshoring industry is required.Strong English communication skills (verbal and written), with confidence in client-facing presentations.Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce).Ability to prepare professional proposals, reports, and client materials with high attention to detail.Excellent organizational and multitasking skills with the ability to manage multiple client requests.Proactive, adaptable, and collaborative in a fast-paced, global environment.Willingness to work a night shift to support US/EU clients.