Virtual Computing Platform engineer (VCP)

Skills and Experience : Experience : 3-8 yearsAssociates should have good communication skills, Experience in L1 & L2 support and in stakeholder managementAnalytical skills for problem solving Working experience in customer secure location following all the process and security protocolsWorking experience with Offshore team (India) Should have excellent communication skills and help with customer coordinationAssociate should have technical knowledge in : Linux Administration Kubernetes and Basic Concepts like ETCD,ISTIO and CNFHadoop Data Platform Mongo DB Administration Splunk Mesosphere DCOS Knowledge on ContainersAnsibleRHEV and Virtual MachinesRoles and Responsibilities New installation of software’s in customer environment remotely / physically Implementing / deploying software releases as per plan in customer environment remotely Implementing / deploying changes in software in customer environment remotely Associate should monitor the multiple customer environments with the help of remote monitoring tools Associates should have a thorough knowledge of the SLA’s Associated should have a thorough understanding of the : Incident Management Process Change Management Process Problem Management Process Collaborating / working with multiple teams across globe (EUROPE, USA, APAC and India) Travel to customer location on need basis