Patient Services Representative

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Greet and respond to limited inquiries from patients and customers in a professional manner. Perform a variety of clerical functions. Greet patients in-person and via telephoneVerify insurance eligibility and copy insurance cardsPerform financial and eligibility screening for clinic programsPrint daily schedule and confirm next day’s appointmentsComplete appropriate paperwork as needed for patients school excuses, Head Start forms, etc. Make follow-up appointments for referrals from other sitesCall, reschedule and mail letters to all N/S patientsResponsible for patients checking in through completing encounters, personal records forms, etc.

MinimumHigh school graduate or equivalentOne year experience in a medical or dental officeExperience in verifying and billing insurance/program eligibilityBilingual English/SpanishRequired Skills/Knowledge/AbilitiesExperience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferredAbility to interface with all levels of personnel in a professional mannerExcellent customer service skills and commitment to providing the highest level of customer satisfactionAbility to type minimum 35 WPMPreferred Skills/Knowledge/AbilitiesExperience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferredExperience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilitiesPay Range$21. 00 - $22. 00