Ward Administrator

Job OverviewUniversity Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for detailed job description of the role.Main duties of the jobThe Early Pregnancy and Gynae Assessment unit are looking for a part time administrator to become part of our small team. We are looking for a friendly, patient facing and motivated individual who has excellent communication skillsWorking for our organisationAs one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.Detailed Job Description And Main ResponsibilitiesTo provide an excellent customer service to patients, relatives/carers and to external agenciesTo provide a comprehensive administration, booking and appointment service for outpatientsTo work within the Women and Newborn services and provide cross-cover for other staff across the service to ensure a consistent and effective adminstration service is maintained at all times.The hours are 22.5 per week with flexible shift pattern, will include Saturday workingPerson specificationQualifications, Knowledge And ExperienceEssential criteriaLiteracy and numeracy skills, demonstrable to GCSE- grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent)Good keyboard skills and basic computer literacy skills.Experience in a busy working environment.Ability to work autonomously and as part of a team.An understanding of confidentiality issues.Friendly, approachable and sympathetic manner.Clear written and verbal communication skillsDesirable criteriaPrevious hospital or health service experience.Experience of using eCaMIS.Office experience.Previous experience within a ‘customer care’ role.Skills and competenciesEssential criteriaAdmin and clerical skillsAttention to detailCommunicationCustomer serviceKeyboard skillsGeneral IT skillsTeamworkAttention to detailTrust ValuesEssential criteriaPatients FirstAlways ImprovingWorking Together